Five Things to Listen For During a Conflict
Listen. Listen before you talk. That’s what all the professionals say. Take any workshop on conflict management, read any blog or book on conflict resolution, participate in any mediation, and...
View ArticleCreative Conflict in Action
Last week I wrote about the creative power of conflict. This week, I thought I would share a small, personal example of it in action. You’ll see, it’s not so high-faluting. The Waterfall Project Major...
View ArticleWho are conflict resolution professionals and what do they do?
Every now and then, a grizzly bear of a conflict gnashes at you with teeth bared and claws out. Often, this is the very conflict you can’t run from. It demands attention because it affects an integral...
View ArticleConflict to Creativity–C is for Creativity
C is for Creativity. What? You’re not creative, you say? Nonsense. You don’t have to be an artist to be creative. You are creative every time you figure out how to solve daily challenges. You look in...
View ArticleHow do you define conflict?
In a recent article about a research study on conflict management systems and strategies in the workplace (Katz and Flynn, Conflict Resolution Quarterly, Summer 2013) the authors wrote, “…differences...
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